Delivery

In this section, you will find information on payment and delivery of your orders. Our e-shop offers the entire range of Toofruit products for home delivery or delivery points.

You can also find them in our partner point of sales  near you, in the “Point of Sales ” section

Means of payment

In order to finalize your order, you have two means of payment available:

  • Payment by credit card, which will redirect you to a secure payment area, in order to effectively protect all data related to the payment method.
  • PayPal, which allows you not to give any banking data. You will only have to enter your PayPal identifiers at the time of the transaction.

Shipping

When validating your shopping cart, you will be able to select the method of shipment (home delivery or delivery points).

Your orders are prepared and dispatched from Monday to Friday, excluding public holidays. Any order placed after 2pm on Friday will be dispatched the next working day.

Your package will be picked up by the Chronopost carrier (express delivery).

We ship your packages in France (except Corsica) and Europe (Germany – Belgium – Luxembourg – Netherlands – Austria – Denmark – Spain – Finland – Portugal – Greece – Ireland – Italy – Sweden).

For all home deliveries, you are notified by Chronopost by sms or email of the delivery slot for your package. If you are absent at the time of delivery, you can change the delivery slot. The parcel will be given to you against signature.

With Chrono Relay, take advantage of the 11,000 relays and lockers in mainland France and over 42,000 relays in Europe.

Prices

Delivery to a relay point in metropolitan France (excluding Corsica):

Type of delivery

Indicative deadlines*

Conditions

Shipping costs

Chronopost Shop2Shop (relais)

48h

Order 30€ TTC

5€

Order between 30€ TTC and 45€ TTC

3€

Order 45€ TTC

Free

Home delivery Metropolitan France (excluding Corsica)

Type of delivery

Indicative deadlines*

Conditions

Shipping costs

Chrono18 (at home)

Delivered the day after shipment, before 6pm

Order 60€ TTC

10€

Order > 60€ TTC

Free

Livraison Europe : Allemagne, Belgique, Luxembourg, Pays-Bas, Espagne, Portugal

Type of delivery

Indicative deadlines*

Conditions

Shipping costs

Chrono Relais Europe

2-5 jours

Order 110€ TTC

12.50€

Order > 110€ TTC

Free

Chrono Classic at home

2-5 jours

Order 130€ TTC

15€

Order > 130€ TTC

Free

Delivery Europe : Austria – Denmark – Finland – Greece – Ireland – Italy – Sweden

Type of delivery

Indicative deadlines*

Conditions

Shipping costs

Chrono Classic at home

2-5 jours

Order 130€ TTC

15€

Order > 130€ TTC

Free

*Delivery times are indicative and are the responsibility of the carrier. Toofruit cannot be held responsible for non-compliance with delivery times.
Any customs or import fees are the responsibility of the client.

Follow-up

Follow the progress of your order at any time thanks to the tracking number that is given to you after payment.

If you do not collect your order within the time limit, the package will automatically be sent back to the sender and you will be responsible for the return of your order.

Problem with your order

If you have a problem with your order, you can contact us by email or by phone: contact@toofruit.com / +33(0) 9.61.68.09.27

Our logistics site

Your orders are prepared with the utmost care at the STIO logistics site, 6 Boulevard Georges Marie Guynemer, ZAC Charles Renard, 78210 Saint Cyr l’Ecole.

We have invested in a cardboard shredder, which allows us to recycle our cardboard waste into cushioning material for your packages.

Our warehouse has a computerised system for processing and preparing orders, which helps to avoid errors.

Please see our terms and conditions here